Frequently asked questions

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FAQ

Frequently Asked Questions

Q
Do I have to arrive early?
A

We ask that all of our campers arrive in basecamp 10-15 minutes before the start of the camp. This way they can say hi to their instructor for the day, meet the other kids, and we can make sure everything is working!


Q
How do I know how fast my internet connection is, and is it fast enough?
A

To check your internet speed go to fast.com

We are looking for an internet speed of 5 mbps or higher.


Q
Who are your instructors?
A

Codo is brought to you by the team behind Laser City. The camp hosts have a lot of experience working with kids and work hard to make sure your camper has an awesome time! They have a lot of experience in the topics they teach (like Minecraft!), and are always there to help with any technical issues.

All of our camp hosts are adults, no high schoolers here (no offence high schoolers).

We also have a full time team behind the scenes working hard to make sure all the camps are up and running


Q
Why do I need a webcam and a mouse?
A

The webcam is so all the campers can interact with other kids and the instructor. We want this camp to be as social as possible!


We also need each camper to have a mouse, not just a trackpad on a laptop. This makes camp a lot easier for your camper!


Q
Should my child wear a headset or use headphones?
A

Yes! Using headphones or a headset makes communicating in camp a lot easier! It helps other children hear your kiddo, and helps your kiddo hear other campers when they speak. Without headphones or a headset, built in mics on laptops usually pick up a lot of background noise.

Plus - they look pretty awesome with their headset on!


Q
What if my kiddo is left handed?
A

Not a problem. We would ask that you jump into the settings of the camp (ie. Minecraft) and see if there is a more comfortable setting to control the game. Play around with it and find what works best. 


Q
How many people are in each camp?
A

Each camp has a maximum of 6 kids in

Q
What's an Online Day Camp?
A

We've taken the best part about regular day camps (making friends, learning new skills, having fun) and put them online!
Our awesome Instructors (who all work at Laser City normally) will lead a small group of kids who can all see and hear each other, from the safety of their own homes.
Camps run for 2 hours a day, for 5 days (Monday to Friday).

Q
What age are Online Camps for?
A

Each camp page will have a suggested age range listed.

This is not a "rule", but more for guidance. We want to make sure your kid is going to have a great experience.

The whole point of camps is to give parents some free time, so make sure your child is able to participate in the camps independently. They'll of course be helped by their camp leader, but they shouldn't need a parent sitting next to them.

Q
What camps are you running?
A

Our first camps are beginner Minecraft camps. These camps are focused on the "creative" or "survival" side of Minecraft and are for kids ages 7 to 12.
Kids will get to play on our private Minecraft server (with the other kids in their camp) and complete challenges and activities, plus learn new Minecraft skills and tricks!

More camps are coming very soon! 

Q
Why is Laser City starting Codo?
A

As we're currently required to be closed, and a ton of kids are stuck at home, we wanted to find a way to help parents out with some wholesome, structured and social fun, while also keeping our staff employed and busy.
We hope to expand Codo soon with more Online Camps and Virtual Birthday Parties.

Q
If I have two children should I sign them up for the same camp, or different ones?
A

Our recommendation is to sign them up for two different camps so they each get to have their own experience. But ultimately, you can choose whichever situation fits your needs best.

Q
What's your Refund/Cancellation policy?
A

Because we can only fit a limited number of people in each camp, we can't refund you after you've booked.

But, as a compromise, we can move you to a future camp if you absolute can't attend the camp you booked for. Please give us at least 48 hours notice before the camp begins.

Q
Minecraft: Do I need my own Minecraft license?
A

It’s great if you have one, especially as your kiddo will probably want to keep playing after the camp is done!

You can buy a license for $35 CAD at https://www.minecraft.net/en-us/store/minecraft-java-edition

But if you don’t have one, please contact us here we will lend you one of ours.

Q
Minecraft: My child has only played Minecraft a few times in the past, is that okay?
A

Totally. Our Level 1 camps are designed for new players. Our camp leaders explain the rules and the controls they need to play, and are always there to help the campers if they need. 


Q
Minecraft: My child has never played Minecraft on the computer, but plays on their iPad/Phone/Switch at lot, are the skills transferable?
A

We find that most kids who have taken our camp have a very short transitional period learning the controls on the computer vs different consoles (like the iPad/Phone/Switch) they normally play on. They'll be up and running with PC controls in no time! They'll often prefer PC controls, as they allow for a finer degree of control.

The skills of learning how to build, survive, and craft can be learned at camp and used later on using different consoles! 

Q
Minecraft: What’s the difference between Creative and Survival mode in Minecraft?
A

In Creative mode on Minecraft, players have a full inventory and they can focus on building fun buildings. They can build their own objects, or work as a team. 


In Survival mode, players start with nothing in their inventory and have to mine the environment to fill it up. Health, hunger, armour, and oxygen are all elements that need to be watched while playing in this mode. They also must watch out for mobs (the enemies) during the night.


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